Reeveal Projects Limited is committed to protecting your privacy. We comply with the Privacy Act 2020 and are committed to good practice whenever we collect, hold, use, or share information across all privacy and security settings. This privacy policy will assist you in understanding how we collect and use the personal information you provide when using our website, social media channels and our products and services, assisting you in making informed decisions when interacting with us.
Our policies also cover how we look after confidential and/or commercially sensitive information provided to us. Confidential and commercially sensitive information includes information about corporate entities (e.g. companies) and financial information.
Should we ask you to provide certain information by which you can be identified when using this website and our social media channels, you can be assured that it will only be used in accordance with the Privacy Act 2020 and this privacy statement.
Please read this privacy policy before using the website or our social media channels and submitting any personal information to us. You accept the practices described in this privacy policy by accessing or using the website or our social media channels.
What information do we collect?
We collect information from you when you interact with us, like attending open homes, making inquiries about properties, selling or buying with us, signing up for newsletters, and when you visit our website, view our social media channels, or use our applications.
It is usually obvious when we collect information from you in forms, registers, correspondence, or sign-up pages. This will usually identify you. We may ask for your consent to collect information about you from other people.
Our digital channels will collect information about peoples’ interactions using cookies and other digital tools. We only use this on an aggregate basis for the purposes set out in this policy.
You chose to provide us with the information outlined in this statement, so we can provide you with the services you require from us. We aim to clarify why we need to collect the information from you (i.e. the purpose) before you provide it to us. We will also tell you where you must provide details and where it is voluntary or beneficial for you to provide us with those details.
Further details about the information we collect and how we may use it are included below.
What we do with the information we gather?
We use the information you provide for business purposes to understand your needs and provide better service. Our purposes for collecting personal information are:
Sale and purchase of residential and commercial real estate, including recording attendance at a property, interest in a listing, facilitating an agreement for sale and purchase, valuations, itemised chattels, photos, and any other record of interactions with a person or their property.
Internal business management purposes include internal record keeping, and monitoring, measuring, and improving our business practices. This also includes checking that our processes are being followed, managing, training and developing our personnel, and improving or customising our products and services.
Marketing and promoting our real estate services and current and future properties to clients, customers and potential customers, including advertising, direct marketing, other promotions, and social media engagement, and maintaining a connection or relationship through the provision of market information, news, and events. Conducting market research and surveys. Contact information can be used to make initial contact and invite participation in market research and survey activities. Where the individual opts in to participate, the information gathered may then be used to provide insights into real estate market activities. To comply with all relevant laws, where these are required for the above purposes, including requirements to record and report transactions under anti-money laundering and counter-terrorist financing laws, maintain records for real estate agent code of conduct regulation and tax purposes, and comply with any lawfully issued notice to provide information to a regulatory agency, including the New Zealand Police and Serious Fraud Office.
Personal information you choose to provide
Sign-up information
You will be asked to provide information about yourself, your firm or your company when you register for certain services, such as email newsletters and alerts, or to save properties of interest on our website or app. You may also provide additional comments on how you see Reeveal Projects servicing your needs and interests. You can unsubscribe to newsletters and alerts at any time.
Email information
If you choose to correspond with us through email, we may retain the content of your email messages, your email address, and our responses.
Email newsletters you sign up for
When you sign up for email newsletters, we may track your interaction with the emails we send to improve the content we deliver. You can unsubscribe to email newsletters at any time.
Your needs, interests, and preferences
We will use your interactions with us to better understand your needs and preferences so that we can offer you the best services.
Digital use information
Cookie and tracking technologies are used to gather unidentified information such as browser type and operating system, track the number of visitors to the website, and understand how visitors use the website.
We may use cookie and tracking technology depending on the features offered. Cookies also help us to customise the website for visitors. You can turn off Cookies in your computer settings, but this may affect your experience of our website.
We use Google Analytics features that associate anonymous data from the Google accounts of signed-in users who have consented to this association for personalised advertising.
Third-party vendors, including Google, Instagram and Facebook, show our ads on sites on the internet. Third-party vendors, including Google, Instagram and Facebook, may use cookies on our website to serve ads on other sites based on a user’s prior visits to our website. Third-party vendors, including Google, Instagram and Facebook, show our ads on sites on the internet. Third-party vendors, including Google, Instagram and Facebook, may use cookies on our website to serve ads on other sites based on a user’s prior visits to our website. Users may opt-out of Google’s use of cookies by visiting the Google advertising opt-out page and controlling the way that Facebook shows ads using Facebook’s ad settings. Google account holders may view and control their activity by visiting their My Activity page. Users may opt-out of Google’s use of cookies by visiting the Google advertising opt-out page and controlling the way that Facebook shows ads using Facebook’s ad settings. Google account holders may view and control their activity by visiting their My Activity page.
Where you allow the app to access your location on a mobile device, we may use that information to show you properties around you and give you more relevant search results. Your location information is used only by the app in real time and is not stored by us.
Social media information
When you follow or like our social media channels or like, comment on, share or otherwise interact with any of our content on our social media channels, you may provide information to us about yourself, including your name, profile information and profile picture. The information you provide can often be controlled through the settings for your account on the relevant social media platform.
Our social media channels are public, and everything you share on our posts can be seen by everyone else. Please do not share personal, confidential or sensitive information when posting on any of our social media channels.
Note: the privacy practices outlined in this statement are for our services, website, social media channels, and applications only. If you click on links to other websites, please review the privacy policies posted at those sites. In addition, your access and use of the social media platforms that we use (including Facebook, Instagram, YouTube and LinkedIn) will be subject to the terms and conditions and privacy policies of the companies that operate those platforms.
Distribution of information
Reeveal Projects may share personal information with the third parties we work with to provide or promote our products and services, including using techniques to identify potential audiences for our products and services. Your personal information will only be shared on a confidential basis for our business and promotions, and the third party is not permitted to use the information to promote their products and services.
Reeveal Projects may share personal information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; such as AML/CFT Act, (2) trying to protect against or prevent actual or potential fraud or unauthorised transactions; or (3) investigating fraud that has already taken place. Personal information is not provided to these entities for marketing purposes.
Your professional advisers, such as lawyers;
We will only share your information with other parties with your consent or direction.
Commitment to Data Security
We have established physical, electronic and organisational processes to protect your personally identifiable information. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) are granted access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
Your Privacy Rights
You have the right to find out and see what personal information we hold about you and to request correction of that information.
You can request this information by contacting us at enquiry@reeveal.co.nz detailing your preferences.
You will be notified as soon as practicable of any breach involving your personal information where we believe it has caused serious harm or is likely to do so.
Please get in touch with us if you have any questions about how we manage your personal information. Please report any problems, issues, or concerns about privacy to enquiry@reeveal.co.nz.
Please note that Reeveal Projects may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Disclaimer
While care has been taken in the preparation of this website, no responsibility is accepted for the information included on the website. Reeveal Projects makes no representation, warranty or undertaking concerning the accuracy, completeness or up-to-date nature of the information provided. Interested persons should make their own enquiries and satisfy themselves in all respects about any important information to them.
Reeveal Projects accepts no liability, whether direct or indirect, for any loss or damage a person suffers because that person had directly or indirectly relied on any information provided on this website.